How Do I Change My Nando’s Card Number?

Nando’s, renowned for its flavorful peri-peri chicken and unique dining experience, often offers loyalty programs to enhance customer engagement. If you find yourself needing to change your Nando’s card number, whether due to loss, theft, or a simple desire to update your details, this comprehensive guide will walk you through the steps involved.

Understanding the Nando's Card System

Understanding the Nando’s Card System

1. Overview of Nando’s Card

The Nando’s Card is a loyalty program designed to reward frequent diners. Users accumulate points with each purchase, unlocking various perks such as free meals, discounts, and exclusive offers.

2. Importance of Keeping Information Updated

Maintaining accurate information, including your card number, is crucial for ensuring a seamless and rewarding experience within the Nando’s loyalty program. It allows you to track your points, receive personalized offers, and enjoy the full benefits of being a Nando’s Card member.

Steps to Change Your Nando’s Card Number

1. Contact Nando’s Customer Service

The most direct and efficient way to change your Nando’s card number is to get in touch with Nando’s customer service. This can typically be done through their official website, where you’ll find contact information or a dedicated customer support portal.

2. Provide Necessary Information

When reaching out to Nando’s customer service, be prepared to provide essential details to verify your identity. This may include your full name, contact information, and potentially some information related to your Nando’s Card account.

3. Report Loss or Theft

If your reason for changing the card number is loss or theft, it’s crucial to report this to Nando’s as soon as possible. They can take appropriate measures to secure your account and issue a new card with a new number.

4. Update Online Account (if applicable)

If Nando’s provides an online portal for managing your card account, check if there’s an option to update your information directly. Log in to your account using your existing credentials and navigate to the profile or account settings section.

5. Visit a Nando’s Outlet

In some cases, visiting a Nando’s restaurant in person may be an option. The staff can assist you with updating your card information, issuing a new card, or guiding you through the necessary steps.

Tips for a Smooth Transition

1. Keep a Record of Your New Card Number

Once your card number is updated, make a note of the new number and keep it in a secure place. This ensures you can easily reference it for future transactions or inquiries.

2. Check for Bonus Offers

Sometimes, Nando’s may offer bonus points or special promotions for updating your card information. Stay vigilant for any additional perks that might come your way during this process.

3. Stay Informed about Program Changes

Periodically check Nando’s communication channels or website for updates regarding their loyalty program. Being aware of any changes ensures you continue to maximize the benefits of your Nando’s Card.

Making the Most of Your Nando’s Card

Beyond the practicalities of updating your Nando’s Card number, there are additional tips to enhance your overall experience with the loyalty program. Consider exploring Nando’s new menu items and limited-time offers that might align with your taste preferences. Engage with Nando’s on social media platforms where they often share exclusive promotions and behind-the-scenes content, adding an extra layer of excitement to your dining journey.

Additionally, take advantage of the Nando’s app if available in your region. Apps frequently offer features like convenient order-ahead options, exclusive mobile promotions, and a digital version of your loyalty card. This can streamline your Nando’s experience, making it not only delicious but also tech-savvy.


Changing your Nando’s Card number is a straightforward process when you follow the appropriate channels. Whether reaching out to customer service, updating online, or visiting a Nando’s outlet, taking these steps ensures your loyalty program experience remains uninterrupted. Keep your information current, enjoy the perks of being a Nando’s Card member, and savor the delicious rewards that come with every visit to this beloved restaurant.

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